Consumer Rights Under RERA – What Buyers Should Know & How Agents Can Help

The Real Estate (Regulation and Development) Act, 2016 (RERA) was implemented to protect homebuyers from fraud and misleading practices. Buyers now have legal safeguards ensuring transparency, accountability, and fair treatment in real estate transactions.
Right to Transparent Information
Buyers must receive accurate details regarding project approvals, timelines, pricing, and specifications. Agents must verify developer compliance and ensure all advertisements reflect genuine project status.
Protection Against Delays & Financial Fraud
Developers must complete projects within promised deadlines—otherwise, buyers can claim compensation or refunds.
Builders cannot misuse buyer funds—70% of collected money must be kept in an escrow account to ensure project completion.
Right to Standardized Agreements
Sale agreements must follow RERA guidelines, preventing hidden clauses that favor developers.
Agents should review contracts with buyers to ensure clarity and fairness in the terms.
Legal Remedies for Misrepresentation & Disputes
Buyers can file complaints against developers or agents for misleading claims or unethical practices. RERA provides a structured grievance redressal process ensuring faster resolution.
Agents must guide buyers on complaint filing procedures via state-specific RERA portals.
Protection from Unregistered Projects
Developers cannot advertise or sell properties without RERA registration.
Agents should verify project status before promoting listings, ensuring buyers invest in legally approved properties.
RERA empowers buyers by enforcing fair practices, legal accountability, and consumer protection. Agents play a key role in guiding customers toward safe and transparent property investments.
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