Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how we, Propiinn, collect, use, store, and protect the personal information of users (primarily real estate agents and service providers) who register and operate through our platform agents.propiinn.com. By using the site and its services, you agree to this policy. If you do not agree, please do not use the platform.

 Who We Are

Propiinn is a real estate aggregation and media platform designed to simplify property-related services and enhance transparency in the ecosystem. The agents.propiinn.com subdomain is created exclusively for agents, channel partners, consultants, and service providers who wish to connect with customers or real estate service seekers via our platform.

 What Information We Collect

We collect two types of information:

 Personal Information (provided by you directly):

• Full Name

• Mobile Number and Email Address

• Gender and Date of Birth

• Address (including city, locality, pincode)

• Profile Picture (optional)

• Government-issued ID (Aadhaar, PAN, etc.)

• Agent License or RERA registration details (if applicable)

• Company Name and Role

• Bank Details (for commissions or settlements)

• Any documents uploaded for verification or partnership purposes
  
  Technical & Usage Information (collected automatically):

• IP address and device type

• Browser type and OS

• Geographic location (if allowed)

• Duration of session, login frequency

• Pages visited and interaction patterns

• Cookies and tracking technologies

 How We Use Your Information

We use your information to:

• Verify your identity and create your agent profile

• Match you with potential clients or property seekers

• Display your profile in agent listings or directories (where opted-in)

• Notify you about leads, project updates, or client requests

• Process commissions, fees, or payouts (if applicable)

• Improve platform performance and agent features

• Monitor for fraud, abuse, or suspicious activity

• Communicate with you via email, SMS, WhatsApp, or calls for support, updates, or marketing (with consent)

 Information Sharing and Disclosure

We may share your information under the following conditions:

• With clients and users who are looking for agents or services that match your profile

• With verified third-party service providers for identity checks, payment processing, hosting, or analytics

• With law enforcement or government agencies when required by law or legal obligations

• With internal Propiinn departments for platform management and service delivery

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 How We Protect Your Data

• All communication is secured with SSL (Secure Socket Layer) encryption.

• Sensitive data is stored in encrypted formats.

• Access to your information is restricted to authorized personnel only.

• Our platform is hosted on secure servers with regular backups and threat monitoring.

• We conduct periodic audits and updates to ensure data integrity and safety.

Despite our efforts, no platform can guarantee 100% security. By using our service, you accept this risk.

Your Rights and Choices

You have the right to:

• Access and review the personal information we hold

• Request edits or corrections to your profile

• Request deletion or deactivation of your account (may affect your use of the platform)

• Withdraw consent for marketing communication

• File a complaint if you feel your data has been misused

To exercise any of the above rights, email us at support@propiinn.com.

 Use of Cookies and Tracking

We use cookies and other tracking technologies to:

• Keep you logged in securely

• Understand your browsing behavior

• Provide personalized suggestions or leads

• Measure engagement and platform performance

You may turn off cookies in your browser settings, but some features may not work as intended.

 Data Retention Policy

Your data is stored as long as you:

• Have an active account on agents.propiinn.com

• Are part of an ongoing client or property transaction

• Are involved in an internal audit, investigation, or complaint

We retain data longer if required for legal, taxation, or regulatory purposes.

 Use by Minors

This platform is strictly intended for individuals aged 18 years and above. We do not knowingly collect personal information from individuals under 18. If discovered, such data will be promptly deleted.

External Links and Third-Party Platforms

Our platform may include links to third-party websites such as property portals, loan services, CRM tools, etc. We are not responsible for the privacy practices or content of these external sites. We recommend you review their policies separately.

 Policy Updates and Changes

We may update this Privacy Policy periodically to reflect platform changes, legal updates, or user feedback. Any changes will be communicated via email or posted directly on agents.propiinn.com. Please review this page regularly to stay informed.

 

Our policy towards children: The Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at 

 

Changes to our Privacy Policy: We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

 

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

 

Contact Us: Your information is controlled by Agents.propiinn.com. If you have questions or concerns about how your information is handled, please direct your inquiry to BBMA, which we have appointed to be responsible for facilitating such inquiries please write to us at www.agents.propiinn.com